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Old Sep 1, 13, 4:02 am
Join Date: Jan 2009
Location: Singapore
Programs: IHG Plat Ambassador, HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold; Flying Blue Ivory
Posts: 1,441
Tried to cancel a BA Award booking on CX booking today via MMB (I have time, the flight is 2 weeks from now).

Clicked cancel, entered credit card number, needed to enter additional details and when completed got an error "Username needs to be between 7 and 70 characters". Now I never had to enter a user name and I am logged into to BAEC?

Anyway, trying again and it askes for an e-voucher umber (125-82xxxxx) I don't have an e-voucher number. I have an e-ticket number that starts with 125 but not followed by 82.

So I am stuck in Singapore, not being able to call my home call centre in Amsterdam for help.

Seems BAEC has some actions to look into.
24hr Support for BAEC members
Lounge access rules
Qualify of offerings in lounges.

I used to look forward flying with BA, I still fly but look forward less and do choose other alliances as well.

<rant over>

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