Originally Posted by
Toronto1970
I got the same looking card. But it came with a notice stating that the "card was so popular" (?!) that they ran out of the printed cards, so in the interim they sent out a generic card. Once they get stock in, they will send out the proper looking card (with the same card number).
Good to know. I didn't receive any type of notice with my card (nor did my husband). Also, the call centre seems to know nothing about the generic card vs the printed card (or about the new Alaska Airlines World Elite card in general). The rep actually said (an obvious lie) this was the way the card was supposed to look and continued to make up a story when asked why it didn't even say Alaska Airlines or World Elite anywhere on the card. When asking for a Supervisor, of course none were available. Again, not the best way to introduce a new product.