Hi everyone
Later today, we’ll be announcing some changes to the amount of Altitude Qualifying Miles you’ll earn when traveling with Air Canada, along with some updates about changes to eUpgrades coming next year.
More miles with many Air Canada fares
Starting tomorrow – August 20 – all members will earn more Altitude Qualifying Miles on many Air Canada fares:
- Earn 25% Altitude Qualifying Miles when you purchase a Tango fare for travel within Canada on flights operated by Air Canada and Air Canada Express. Tango fares for travel across all other markets will remain at 50% Altitude Qualifying Miles.
- Earn 125% Altitude Qualifying Miles when you purchase a Latitude or Premium Economy fare on all flights operated by Air Canada and Air Canada Express across our network.
- Earn 150% Altitude Qualifying Miles when you purchase an Executive First or Executive Class fare on all flights operated by Air Canada and Air Canada Express across our network.
- Earn Altitude Qualifying Miles when you purchase any fare – including Tango fares, which previously earned non-qualifying Aeroplan Miles – on flights operated by Air Canada rouge .
Note that this change will apply to all reservations, regardless of booking date, for travel effective tomorrow.
eUpgrade Add-ons
In order to preserve the sustainability of the eUpgrade benefit on overseas International flights, beginning March 2014, certain Altitude members will see the introduction of eUpgrade Add-ons. eUpgrade Add-ons are a supplementary payment, in addition to the required number of eUpgrade Credits that will apply as follows:
- eUpgrade Add-ons will apply for Altitude Prestige 25K, Elite 35K, Elite 50K and Elite 75K members. Add-ons will also apply to the upgraded travel companions of members who hold one of those Altitude status levels. Add-ons will not apply for Super Elite 100K members or their companions.
- eUpgrade Add-ons will apply only for travel on longhaul, international flights. Specifically, add-ons are applicable for travel between Canada and Europe, the Middle East, Asia, Australia and South America. Add-ons will not apply for travel within North America, including Sun destinations.
- eUpgrade Add-ons will apply to upgrades from Flex fares. Add-ons will not apply to upgrades from Latitude or Premium Economy fares.
- eUpgrade Add-ons will not change how you request an upgrade. As today, you will continue to be able to request an upgrade at aircanada.com/upgrade, through Air Canada Reservations or with an agent at the airport. Where applicable, however, you will be required to provide a credit card in order to pay for the add-on. Note that the credit card will only be charged if your upgrade is successful, and all charges will be processed in Canadian Dollars (CAD).
- eUpgrade Add-ons will vary by market. The rate you pay will include any applicable taxes, and will be priced as follows:
- Between Canada and Europe, the Middle East & South America: $500
- Between Canada and Asia & Australia: $750
Also beginning in March 2014, a few additional changes to eUpgrades will take effect:
- The eUpgrade Travel Companion benefit will be expanded, and will replace eUpgrade Nominees. On the day of departure, all Altitude members will now be able to upgrade one companion who is not travelling on the same reservation, as long as they are traveling on the same flight. This will give members more flexibility when upgrading companions who may not be traveling on the same reservation as them.
- Altitude Super Elite 100K members will retain 2 eUpgrade Nominees. This will be in addition to the new expanded travel companion benefit.
- eUpgrades with Aeroplan ClassicFlight Rewards will no longer be available. This benefit, currently exclusive to Super Elite 100K members, will be removed.
By allowing all members to earn Altitude Qualifying Miles with all Air Canada fares, and more AQM on our premium fares, we hope you’ll reach a higher Altitude status even faster.
Naturally we do not take these changes to the eUpgrade program lightly. However, in order to balance the challenging economics of offering an international eUpgrade privilege, we are striving to make changes that will allow us to continue offering this benefit, while also aligning ourselves competitively.
As some of you may note, the eUpgrade Add-on product is similar to what many other international carriers have introduced in connection with their mileage upgrade products. To that end, unlike in other frequent flyer programs, upgrades for Altitude members do not require the use of Aeroplan Miles, which instead can be reserved for use to purchase ClassicFlight Rewards. However, in order to sustain the delivery of Executive First service, we have introduced add-ons in addition to the number of eUpgrade Credits required.
Learn more about these changes
here.