Old Aug 17, 13, 4:23 pm
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,613
Originally Posted by Baze View Post
Huh??? Not in my experience. Cancel a ticket. Get a credit on file with UA for the amount of that ticket.
A sort-of credit that you can't use for anything.

When you book a new ticket they apply that amount minus the change fee.
This is not correct.

To use the credit, you have to pay the change fee. Once the change fee is paid, you will have a credit to use worth the original ticket price.

This works out the same if the cost of the new ticket exceeds the cost of the old ticket. But if the new ticket is less than the old ticket, you're going to have to pay the $150 and will then get another certificate for the difference in value between the new and old tickets.
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