Originally Posted by
uastarflyer
Baze is correct. Was a cash grab at point of cancel a PMCO policy? Certainly not PMUA policy and certainly not current UA policy.
I think the only time I've gotten any credits that are close to this scenario was when I cancelled, made a new flight booking from the cancelled itinerary (including paying the change fee), and then my new booked flight was less than I paid for the original, and an electronic credit was then issued to me. Did this several times in the past year.