FlyerTalk Forums - View Single Post - Housekeeping didn't service room

Aug 11, 2013, 6:35 am

#3

BKKLEE

Suspended

Join Date: Jul 2005

Location: Thailand

Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First

Posts: 5,023

the GM may not have been there last night but there's always a duty manager as sometimes real important things actually happen............

Quote:

Originally Posted by happymommy

I'm sure this has happened before, but it's a first for me. Left our room at a SHS yesterday morning, got back in the evening and our room had not been made up. Very frustrating! We paid $250 plus taxes and $32 parking, which is high for this hotel (but it's a busy weekend in Baltimore).

No manager on duty to tell about this last night either!

Leaving today, and the GM is getting a letter from me about this.

I just wanted to vent!