Good luck with filing a claim... I've seen the forms.
They make it difficult to discourage filing a claim.
I'd be upset to. It does not surprise me this kind of
stuff happens given all the stuff they have to inspect.
At some point they lose patience and take the route
of least resistance and are sloppy with reassembly.
They inspected my bag the last time and left it in
a mess that I needed to sort out.