Originally Posted by
Mats
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Above all, the crews have almost always been indifferent, even surly. Maybe that will improve one day (I'm not optimistic.)
I'm okay without caviar, I don't like to be doted upon, but the life-hating attitude of the crew ends up defining the Global First experience. It's been that way for years, and I don't know how United can fix it.
As I noted above, I found the service on a recent GlobalFirst TPAC flight quite unimpressive (first one I've done). As I'm not a regular poster here, I didn't want to be too harsh, but honestly, the service was frankly awful. I can only imagine what was going on in coach.
A couple of times I attempted to start up a conversation but was fobbed off both times. The Cabin Service Manager lady was like a maiden aunt when you were growing up - always with a mean look and barely tolerating one's presence.
And you say this is normal, eh? Quite extraordinary.