Originally Posted by
1Newflyer
Good news, how much effort to make a claim?
Actually it was pretty easy. I sent in copies of all receipts and an email from the airline confirming the delay and received the cheque about 3 weeks later.
The only part of my claim they declined/refused was reimbursement for a Pit Pass for the pre-race on Saturday of the Daytona 500 race weekend. I don't quite understand the decline on that portion (US$30) so will be following up with them on it.
A bonus was a US$150 travel credit UA (good for one year when booked through their website) issued to me when I contacted them after my experience with the flight delay/missed connection.