Originally Posted by
uastarflyer
Foland doesn't have much of a brand or differentiated product to work with anymore.
The original p.s. by United did it right.
Here are photos from a PS business flight in January 2005.
http://i1091.photobucket.com/albums/...at111154AM.png
How is this different than what we see today in business class?
In fact, that large size main was downsized by PMUA, and made larger after 3/3/12.
All I can gather is we don't have a 'specialty cocktail' listed on the menu, and no pre-arrival snack. But we're getting a lie flat seat and real personal entertainment screens. Crews are the same.
I say all of this as a critic as well. In fact, recently wrote to senior management about the need to mystery shop Delta on these routes, as they do a much better job than United or AA. And a better job than United PS business circa 2005.