Originally Posted by
Retina
Interesting! What's the setup like where you can accidentally seat someone in a crew rest seat? Shouldn't the booking systems prevent that somehow? (And why did it take an hour to resolve it?)
@eb777: It looked like they took people from the rearmost row of BizFirst (on a 777), but I'm not certain.
I think something similar almost happened on my MUC-EWR flight the other day. German GA came on board and asked the crew about the empty BF, clearly looking to upgrade somebody. Crew pointed out it was the pilot rest seat, the GA looked confused and wandered off.
Also (according to a GA at EWR when refusing to clear my GPU) additional crew can show up at T-15 and demand space positive seats, so perhaps the GA had jumped the gun on clearing upgrades.