Originally Posted by
mtkeller
Are you asking for a "manual request"? You really should be asking for a "long sell". It's possible that if you're asking for a "manual request", someone's interpreting it as a different procedure.
Alright just got off the phone with a very nice representative. Requested those seats for Nov 20th, system cannot see it. Asked for a "long sell". Rep said they no longer need to "long sell" with CZ, since they instituted a new program approximately 2 months ago where they can directly book CZ's inventory.
Wandering aremean still shows those seats available. What to do what to do...