FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,502
IMHO the "success" of LH overall and in most individual categories is totally undeserved and the rankings largely echo flyers' partial knowledge and prejudices: in my view AZ, A3, or OS are much better airlines than AF or LH but people don't experience them and think they "must" be bad...