FlyerTalk Forums - View Single Post - So, there are nice people in the reservations department...
Old Jun 20, 13, 8:18 am
  #3  
av8tr22
 
Join Date: May 2012
Location: Bellevue, WA
Programs: AS MVPG, DL PM, Bonvoy Platinum
Posts: 49
Originally Posted by villox View Post
I must admit I can't find a definitive answer on this. Online it says:

"If you cancel your MileagePlus Upgrade Award miles and co-pay may be refunded for the applicable redeposit fee."

It's that if you cancel a Mileage Plus Upgrade award that there is a redeposit fee associated with it (you DEFINITELY don't forfeit the co-pay), but there is no clear answer to what happens if you cancel the actual flight and not just the award.

For Star Alliance upgrade awards, you get them back if the flight is canceled.

Seems like it would be pretty damn expensive if you had to pay BOTH a cancellation/change fee for a ticket AND pay to redeposit the miles, both of which are now $200!
You're telling me! That is why I have been dreading cancelling this trip. It seems to me, depending on the agent, everyone makes up their own rule. The woman I spoke with definitely seemed to know the rules, which is why I was so surprised. As of now, the miles have already been re-deposited into my account.
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