FlyerTalk Forums - View Single Post - Unacceptable wait times when calling Qantas
Old Jun 18, 2013, 8:46 am
  #3  
747-444
 
Join Date: Jan 2005
Posts: 965
I spent over an hour on the phone only to have a misinformed person try and create my ticket. They then asked if they can call me back which they did and told me the price of the ticket is determined where I call from instead of where I depart.

I hung up on her which was followed by an angry voicemail from her supervisor repeating the drivel.

It is 00:30 and my entire time has resulted in me spending nearly two hours dealing with qantas and I have no air ticket.
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