Originally Posted by
patvan
My opinion is that there are too many gold card holders. The lounge personnel cannot cope with the large crowd. BA might decide to introduce a max. capacity rule and introduce a line for Gold's waiting outside untill lounge space becomes available. GCH'S could also be motivated not to use the lounge by no longer providing champagne! Some already do not visit any longer the lounge after the food enhancements.
Didn't you raise that in another thread?
I don't believe that there are too many Golds, I pay [personally] a lot for mine and wouldn't want an increase in threshold. If they did, I'd trade BA off by increasing my LH and AF/KLM.
The lounge wasn't close to capacity, plenty of empty seats, just no clear-away service. Food was coming out the kitchen but no one seemed free to clear the tables. So whilst I agree that there are too little staff, I don't agree it's a Gold Card to staff ratio issue. More Business traveller to Staff issue!
Now Madrid has gone the lounge is back to its calming appeal. What would be your thoughts on moving Iberia back to T3 ??