Originally Posted by endrond

And I, like crenshaw, find it highly irritating when they claim impossibly-fast turn times. At one point a couple of months ago, I saw that my flight was listed as 30 minutes late. I tracked the plane (a 737) back through the system and saw it was running well over 2 hours late, and that it would require 3 consecutive <20 minute turns for my flight to depart only half an hour late. I called customer service, asking to be moved to an earlier flight, and the agent refused to acknowledge that my flight was going to be seriously delayed.