Originally Posted by
vip66
I have a year-long trip to Spain, then on to Singapore. Booked a saver award this morning with the following routing:
NYC - BCN, BCN - SIN, SIN - NYC (a 4 months stopover in BCN, then another 5 months in SIN).
I was quite happy this worked. (Although it could not be done online for whatever reason, had to call reservations.)
But now I am trying another routing and they told me it is invalid because it has both a stopover and an open jaw:
NYC - BUD, BCN - SIN, SIN - NYC
Individual flights are available and I know open jaw and stopover should be combinable. But the supervisor kept insisting that's why the routing is invalid.
I was wondering if the problem is with the zig-zag pattern (east, west, east, west)?
Any suggestions?
Some agents simply did not know the rules well. Try to call again.
I used to have the Asia-US itinerary, round trip with an open jaw and stopover, first agent couldn't get it done coz she thought it had to be what UA could display in the routing online to determine its validity.