FlyerTalk Forums - View Single Post - Will Wyndham honor their price?
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Old May 29, 2013, 11:37 am
  #2  
milestraveler
 
Join Date: Mar 2013
Posts: 52
I've heard of many hotels honoring "mistake rates", though they're usually very firm about honoring them only to the letter. (No changes to names, dates, etc.)

I don't have "mistake rate" experience with Wyndham, but my experience with them when a hotel refused to check me into a room (see the power outage thread) gives me little hope for you in this situation. In summary, Wyndham's corporate-level support was basically unhelpful -- they kept deferring to the property-level management, which was not doing the right thing.

In the US, I suspect that a state attorney general would be interested -- many states have retail pricing laws that would be implicated. I'm not sure if the local authorities at this location would care.
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