FlyerTalk Forums - View Single Post - So, I got refused admission to the IAD United Club...
Old May 28, 13, 8:57 am
A FlyerTalk Posting Legend
Join Date: Jun 2005
Location: wandering expat
Posts: 41,803
Originally Posted by exerda View Post
I have, however, had many problems with UC CSRs simply making up rules when asking them to help out with an itin. The worst have been at ORD, 2nd worst at DEN, IME. IAD has actually usually been pretty good for me in terms of handling problems and requests.
^^ Despite all the problems with IAD, the decrepit concourse, the overcrowded and tattered UCs, this is the main reason to keep a UC membership. IME, the personnel there have always been able to help iron out any problems I've presented them.
halls120 is offline