FlyerTalk Forums - View Single Post - Hyatt Regency Montreal REVIEW - MASTER THREAD (leaving 12/18/18 - Doubletree)
Old May 27, 2013, 6:31 pm
  #97  
peteropny
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
We just stayed here for 3 nights over the weekend. Checkin agent was very friendly and helpful. Unfortunately things went downhill from there. I used a diamond suite upgrade nd got the expected luxury suite on the 7th floor - two connected rooms with one setup as a living room area. The rooms are in bad need of renovation.

Breakfast is not in the club but in the breakfast restaurant buffet (it seems like the hotel now caters to tour groups that have breakfast included - the breakfast experience is chaotic and unpleasant.

Evening service is provided in the club. While two years ago, I thought that it was n outstanding domestic club, it is now quite a bad excuse for a club. Empty items aren't replenished in a timely manner. Drink selection is pathetic, one night the only drinks that were out was club soda and bottled water.

I do like the property but its definitely gone downhill.
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