FlyerTalk Forums - View Single Post - Amex (USA) refuses to honor signup bonus [Consolidated]
Old May 26, 2013, 10:06 am
  #78  
LetsGoToo
 
Join Date: Apr 2012
Location: AL
Programs: AA Plat Pro, DL Sil, UA Sil, Hyatt Global, MR Amb, Hilton Diamond, National Exec, Hertz Pres
Posts: 477
Originally Posted by LetsGoToo
Originally Posted by susiesan
Originally Posted by LetsGoToo
I had the same experience with them recently. I didn't get the sign up bonus because of this interpretation of "applicant"
Were you told at all that you did qualify, then were denied after the fact?
Yes, I was told that I was eligible and had met all the requirements. However, since the bonus didn't post, I was transferred over to Membership Rewards and that's when I was told about their interpretation of "applicant."

I was told the system automatically does it and the MR reps can't change it.
Fwiw, I was trying to get one of those 75k MR sign up bonuses for the Business Gold Rewards card.
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