FlyerTalk Forums - View Single Post - UA Res Screwup - cancelled SQ First - how to reinstate
Old May 24, 2013, 5:59 am
  #2  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
SQ controls the inventory on flights it operates. When your seat was cancelled, either someone else grabbed it or SQ's inventory management pulled it back from award inventory. It's up to SQ to release a seat and there is nothing UA can do to force another carrier to do anything. You can keep pushing and you can also call SQ directly. But, you can't force anything.

First thing to check is whether there is availability at all. In other words, if the cabin is sold out in F, doesn't matter whether SQ would open a seat, there isn't one to be had.

It's worth figuring out alternatives and start working on those too.
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