FlyerTalk Forums - View Single Post - Citi AA: now 40k, plus other offers as they appeared.[9.2011 - 5.2013]
Old May 8, 2013, 12:56 pm
  #6513  
jh00ker
 
Join Date: Feb 2013
Posts: 3
AC passes not mailed

Originally Posted by deedle
Received my platinum select visa from the 45k, $150 credit, 2 AC passes link. Called tonight to activate and confirm bonus...all confirmed but the passes.....after a ten minute hold CSR comes back to say that the card comes with "automatic" lounge access as long as you hold he card....and allows up to $500 of purchases.

Does this sound accurate? I kinda got the feeling that the rep didn't know much about e offer. I plan to call agin tomorrow.
I got the Citi AAdvantage VISA and Citi AAdvantage AMEX together in January and I never received me AC passes. I called the phone number on the back of both cards (they are different) this week and both CSRs said the same thing as in your case, except neither mentioned the $500 in purchases.

Please keep us posted on this! Thanks!
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