Originally Posted by
thehawk75
These are the exact contents of my 'detailed letter that would explain the reason for closure' from the Security Services department:
So...As said before, they are not going to tell you the reason for closure...Not very easily anyway.
I love the "If you or any other authorized user(s) still have a card, please cut it in half and return it to us."
I hope you did that! Very 1980s, in case their security system wasn't able to block purchases on a closed card. (Actually, in 1988 I closed my Amex gold card, and offered to return it. In a shocked voice, the rep said "Oh, we wouldn't ask our Gold card members to do that." But Citi 2013....)