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Thread: Late arriving crew for a flight the next day?
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Old May 3, 2013, 1:19 pm
  #11  
Quimbydog
 
Join Date: Jan 2013
Location: ORD
Programs: Mileage Plus Premier Silver
Posts: 29
Originally Posted by aacharya
I'm fascinated that you criticize all of our helpfulness, due to reasons that you didn't post in the initial e-mail. You could've noted that you were already working on a re-route or on an MR. But now you claim you care more about "why is the crew going to be late" than the missed connection.
Agreed. We're not mind readers here.

I would actually prefer to find out this information in advance than get a big surprise at the airport when I am checking in. I am no UA cheerleader, but in this case, I think they did the right thing by the customer.
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