4:55PM flight from DFW-CUN was cancelled. Great GA got us on standby to MIA then on to CUN the next morning in business class. Standby worked and we had to purchase our own hotel in MIA. My fiancee is Gold, and she never received the 2500 mile bonus We also were not credited to have flown the DFW-MIA route yet. Wrote to AA this morning, got a reply back within a couple hours:
10,000 miles each into our AAdvantage accounts, we must submit receipts of dinner and hotel for reimbursement and then we need to contact AAdvantage to get the 2500 bonus and also flight credit for the DFW-MIA leg of our trip.