FlyerTalk Forums - View Single Post - Proactive apology email and miles from AA re. cancellations on 16 Apr 2013
Old Apr 18, 2013, 5:03 pm
  #59  
AJLondon
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Originally Posted by JDiver
Automatically? No. You will probably have to contact AA and use the terms, for best success, requesting "original routing credit" for your "involuntary reroute".
After following the above process, does the CS agent typically post them manually to the account immediately, or do they go in some sort of automated queue that takes a couple of days to reflect on the account?
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