Originally Posted by
84fiero
1,500 miles for a 15 hour overnight delay and paying for my own hotel room
Since the delay was not external circumstances, I would expect AA to give overnight stranded travelers hotel vouchers, etc. Was your delay decidedly by this factor or weather and other circumstances were involved? Did you ask the agents for hotel and food compensation? I know some people simply forget or the lines might have been too long, etc.
If the delay was caused by the system issue, I would write a short email to Customer Relations and provide them the details of your expenses. Considering AA is trying hard to do the "right" thing, I would give it a hopeful shot of getting more some re-reimbursement from them.