Old Apr 17, 13, 3:36 pm
Join Date: Jun 2010
Location: LAX / SNA
Programs: Marriott Lifetime Platinum Premier, AA Platinum Pro, United Silver
Posts: 207
Originally Posted by DWFI View Post
Got 7.5K as well as EXP.
scheduled to fly SFO-LAX, was delayed about 2hrs total.

This is extremely generous IMO. Even too generous.
Agree - this must be costing AA a small fortune to fix this disaster. Giving away bonus points, rebooking on other carriers, hotel/meal vouchers, employee overtime. Had to laugh at AA's personalized apologies on Twitter every 30 seconds.

I really wonder how many people truly would stop flying AA because of this incident. It would seem the other carriers are just as susceptible. Just get people on other flights and this problem will be forgotten.
aap is offline