Originally Posted by Musicguy2012

AMEN. As in any business, you treat your high value clients better than low spenders. Basically, if you mileage run to get status, you may have flown around the globe, but if you're not making the airline the same amount as the customer who spends 4x more on regular fare on a regular basis, you shouldn't be getting the same freebies. Just like a "buy 10 get one free", they want a spend, not just a visit to the store.