Old Apr 5, 13, 2:58 pm
  #13  
mtkeller
 
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Originally Posted by thetobster12345 View Post
I called Delta to book a KLM flight using my skymiles and the customer service agent told me I couldn't book a flight unless I could find it on the Delta website

Is she just an idiot or has the policy changed?
It's nearly impossible to book a KL flight that won't show on DL.dumb. Heck, there are a lot of KL flights that show on DL.dumb that can't be ticketed as awards.
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