Just had an odd, yet positive reimbursement outcome.
Bought a $200 GC and immediately used that + Platinum card to buy a SW ticket for $233.90. GC purchase posted as "Document Type : SPD/AIR FREIGHT" followed by a $33.90 charge for the rest of the ticket that was "Document Type : PASSENGER TICKET"
A few days later, the reimbursements posted: $33.90 reimbursement and a $166.10 reimbursement.
So they actually credited me for something that was clearly marked as a ticket purchase, and applied the rest of the credit to the GC purchase.