Originally Posted by
harrison1186
I can certainly understand why the chaparones refused to split up the group.
Someone from AA really dropped the ball. I agree with the another poster that 6 other passengers should have been IDB, regardless of protocol to avoid this PR mess.
I would say that the principal really dropped the ball by flying without seat assignments and not having a contingency plan if the flight was cancelled or they got bumped. Why should those 6 other pax have to pay for his irresponsibility?