Originally Posted by
weirdlyndon
If the 'customer acknowledgement' form that spits out when compensation vouchers are printed (in this case, the OP's $200 travel certificate) was signed by the OP, then he's lost any recourse to pursue IDB compensation with UA.
Absolutely not the case. IDB is set forth in DOT rules. There is paperwork which the carrier is required to present to the pax. The pax can certainly accept a voucher, but doesn't waive anything until the entire IDB package is explained.