Originally Posted by
FriendlySkies
Got an unsolicited email from UA this past week for a flight over cutover weekend.
It came from "PACPRUreply <UnitedApology AT united dot com>
I got one of these emails today, approx 2 months after my flight. I nearly deleted it, because it looked like SPAM. The subject line of the email was:
Re: Scan (and a series of numbers)
On my flight, the power outlet in my Business First seat did not work on a Transatlantic flight. The Flight Attendant gave me a card to fill out and said United would contact me with some sort of recompense.
Frankly I'd forgotten all about it. My email doesn't say what the $$$ amount will be, just that I will get a separate email in 5 days with the Travel Certificate.
Honestly, 2 months to reply -- are they that far behind??? And it has no United logo at all on the email -- it just looks like randomly typed text.