Just got back from another stay there last week. I love the hotel's location since I typically just stay in the City and can do what I need on BART or the Muni LRVs.
Anyway, I got an upgrade to a balcony room, roughly parallel with Drumm St, facing Clay St and the tennis club. I'm normally on the Bay Bridge/Market St side, so this was a nice change. Huge room, but my god it took a good five or six hours to get it warmed up.
Biggest problem for me was the shower was very small, and the drain was plugged up. I probably wouldn't pay extra for that particular room, especially since my nightly rate was $330. Not sure if the ones on the 15-17th floors are better, though.
I like the hotel, but I agree with the others, it's getting really tired.