FlyerTalk Forums - View Single Post - Best airline for overweight passengers? (first time flyer)
Old Mar 27, 2013, 11:19 am
  #15  
WillCAD
 
Join Date: Nov 2010
Location: Baltimore, MD USA
Programs: Southwest Rapid Rewards. Tha... that's about it.
Posts: 4,331
Originally Posted by WChou
Despite being a media pariah on this issue, go with Southwest. Their "customer of size" policy is very fair and well spelled out. Purchase two seats. Pay for their early bird check-in or even business select to get on the plane within the first group of passengers. With their open seating/no assigned seat policy, choose a pair of seats and enjoy your first flight. Southwest flies 737s across their entire fleet so there is no chance of ending up on a small regional jet. If the flight is not full, you will receive a refund on the 2nd seat purchased.
Southwest has changed that policy within the last few year or so - the fare for your second seat will be refunded later, even if the flight is full or oversold. i don't know why they're being so generous, but they're effectively giving customers of size a free second seat.
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