Just checked in, impressed so far. The infrastructure is high-end, not sure how recent their renovation / build was. Minor downer that the rooms are wired rather than wireless. Wireless is available in the lounge and conference areas.
Greeting / check-in was warm and efficient. Also warm was the chocolate chip and walnut cookie.
Diamond benefits (today) are:
complimentary breakfast (presumably for two?!)
free internet (of course)
free newspaper (
The Independent)
1000 HH points
50% bonus on base points
dinner offer (17.50GBP per person for three course meal, or 21.95 allowance towards a la carte).
Will update in due course.