Originally Posted by
stan1162
I am following them, they are following me.
One last question, if I need assistance, do I need to send a general tweet to them and THEN a DM, or can I go straight to the DM from the DM button, without any "advance" notice of an incoming DM?
You can just DM them, though I usually also tweet a "just sent a DM regarding flight" with @DeltaAssist in the message. I have no clue what their workflow is, so I just send the tweet just in case.