Originally Posted by
LufthansaGermanAirlines
Dear HTB,
I cannot fully agree with your conclusion. As Vanessa stated the confirmation is not only depending on load capacities, but also on flights being excluded due to special situations (e.g. fairs, exhibitions, holidays causing critical booking situations). Therefore the decision will always be subject to the individual situation. I do understand that this is not entirely satisfying, but please let me assure you, that my HON Circle Service colleagues will do their utmost to find a solution in every single case.
I would again like to point you to your own
published rules for this:
Best flight award availability: HON + 3 companions until 14 days before departure. Valid for Economy and Business Class as long as there are seats available (flights operated by LH, OS, LO, LX, SN)
It's really disappointing to learn that the published benefits and the internal handling of these benefits are highly contradictory. It could be so easy but...
HTB.