Originally Posted by
DumbElephant
I was just a bit shocked - and I guess I would had more of a case would I have been degraded to economy - but I should say that I did not pay for the upgrade - just used my silver status.
As suggested, I might write a short note just to so they are aware of it. Hopefully someone over there is tracking these type of data!
Yes they do, maintenance keeps track of everything they fix.