Originally Posted by
mgiarc
I have no problem with the release, but I do have a problem with the widely-drawn and potentially unlimited indemnity (the underlined text I suggested deleting). Admittedly, it is difficult to see what claims the airline could have against my friend, but why should she agree to indemnify them when she is entitled to be paid the compensation without doing so?
The fact is that this is a credit to SQ's customer service. SQ would be well justified in simply doing nothing when it received the altered form back. OP's friend would never receive compensation, SQ would never pay it and no court would ever fault SQ. Giving the pax a second chance to do the right thing is a smart move.