How can we make Hilton Honors great - focus group ideas?
Today (Wednesday) I am taking part in a NYC focus group for Hilton Hhonors.
They're asking the question - how can they make HH great?
Obviously I've got my own ideas but I would also like to hear what others have to say.
Simple one line suggestions would be useful.
If you want you can tell me what you prefer about other loyalty programs compared to Hilton.
What do you LOVE about Hilton Hhonors?
What do you HATE about Hilton Hhonors?
I dont know how many of these groups they're running but I promise you I will make sure your points are heard.