Originally Posted by
unavaca
I think that's the false premise. If you have good ops and a superior network, price aside, you don't need to retain good customers/have them wanting more -- they'll naturally come to you because you have good ops and the superior network.
UA doesn't have the superior network - *A does. Most of us would gladly fly a partner if all other factors are equal. UA has far from "good ops", quite the contrary.