Originally Posted by
cova
Is DL and AA losing "managed" corporate travelers?
An interesting comment from Doug Parker on corporate accounts at the JP Morgan conference:
"you actually do a much better job with corporate clients by being able to sell to them the world. And that's -- there's some share shift back to American/US Airways that we've lost to Delta/Northwest"
http://seekingalpha.com/article/1245...p=qanda&l=last
Transcript is an interesting read, Parker repeatedly slams UA, and everyone in the room recalling the "ugly girl" comment by Jeff, knows who he is talking about, making it clear that he is not going to use the UA playbook. Painting planes is low on his list (people care about what is inside), will use the bigger airlines systems, mistake to not do this, and will focus on increasing revenue performance, not cutting costs, etc.
