FlyerTalk Forums - View Single Post - Why is UA checked bag claim so slow? (EWR,ORD, SFO, IAH, ...) [Consolidated]
Old Feb 24, 2013, 2:37 am
  #8  
garykung
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FWIW - it has to do with airport design, UA operation in the airport and staffing.

Last time, I was lucky enough to join the UA tour @ SFO. Before the tour, I did not understand why it always took so long to claim a checked baggage.

After that tour, now I know.
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