FlyerTalk Forums - View Single Post - Equipment change - how are seats reassigned?
Old Feb 17, 13, 4:21 pm
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Originally Posted by nosey313 View Post
About two months ago I booked a TATL trip, with the two actual TATL segments being on a 767-400. I just discovered today that all of the 767-400s on these routes have been changed to 767-200s. They reassigned me to random seats (moved me from middle single to one of the doubles on either side). One of the reasons I used miles to book this trip was to be able to lay down and sleep. I've looked and it appears that the Business First seats are not lay flats. Can anyone confirm that? Also, do I have any kind of recourse here? Not looking for a freebie or anything. But I booked this trip based on the seating and it changed. I don't know what to do, pretty frustrated here.
A bit misleading. Seats weren't randomly reassigned in your case. The plane configuration differs.

You can:

1. Call in and change the flight.
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