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Old Feb 12, 2013, 10:28 pm
  #80  
reggie108
 
Join Date: Oct 2006
Location: yvr
Posts: 108
[QUOTE=Finkface;20234568Have they pulled yours back, Reggie108?[/QUOTE]

When i requested to cancel, the agent asked me if i used the companion cert yet, i replied no. He placed me on hold for about 2 mins to complete the cancellation.

I logged into my mileage plan account and as of right now the cert is still there, along with the 2 entries (feb 1)for the bonus points of 10k and 15k. I would assume that the agent is aware of these and will claw them back. He might have already clawed them back, but the system is slow to catch up. He was certainly aware of them.

It was a slow day for me, i wrote them a letter, attached the print out of the "no annual fee" application, and also included the cancelled (cut up) card that came today.
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