Originally Posted by
CZBB
I'm trying to get resolution from Lufthansa on my concerns regarding a recent flight. Given they have not responded to my written letter, which they receivedr 4 weeks ago (according to Canada Post), I'm hoping this can be resolved here.
(...)
Dear Czbb,
I truly understand your frustration about what happened. I would really like to contact my colleagues from Customer Relations for you - could you kindly send us your Feedback ID (if you have received one), your names and contact information via DM?
Thanks in advance
Stefanie